Contact Q Link Wireless Customer Service
Q Link Wireless Phone Numbers and Emails
Toll-Free Number:
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(855) 754-6543This number is currently not in service
Customer Service:
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(888) 505-7678Coverage
Accounting/ Billing:
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(305) 260-6232Activation (Test Call)
Q Link Wireless Emails:
Q Link Wireless Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Q Link Wireless Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Q Link Wireless is (855) 754-6543. 79% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number (305) 260-6232.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Q Link Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Q Link Wireless Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Q Link Wireless is (855) 754-6543. 79% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number (305) 260-6232.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Q Link Wireless may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Q Link Wireless mainly because of product/ service, request for information and cards.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Q Link Wireless is support@qlinkwireless.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Q Link Wireless Customer Service?
Most Popular Number:
| Total calls: 11 203 | Issues resolved: 299 | Last call: Feb 11, 2026 |
Contact Information
Q Link Wireless Website:
Q Link Wireless Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (EST):
Monday - Friday: 8:00am - 12:00am
Saturday - Sunday: 8:00am - 8:00pm
Fax:
Q Link Wireless Customer Service Reviews
I'm having a problem with the getting the card or phone call me back at this number 832-552-**** thank you
I have a tablet. For some reason I can't download my Internet .
I can't remember my info.
Gmail or password. I'd love to get a more up to date one
How Good is Q Link Wireless's Customer Service?
Summary of Q Link Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Q Link Wireless?
Product/ Service Question:
- “No internet at all”
- “Phone is damage”
- “Cell phone not working”
Request for Information Question:
- “Need Cellular support”
- “Want to know if you’re my phone provider for my government phone?”
- “To get help”
Cards Question:
- “Someone stole my phone with my qlink free sim card.now the thief is using my email and he using my email to continue to get free service from q link. The phone service that is helping me recover my email account back. But I need the telephone number”
- “My sim card is locked need PUK Code”
- “SIM card locked”
Staff Question:
- “Problems with my service”
- “Want to restart service”
- “Cell service interrupted”
Activation/ Cancellation Question:
- “Trying to activate my government phone I accidentally let it lapse been trying to get your phone number just now found it”
- “Can't activate my phone”
- “Activation and new service”
Account Question:
- “Reset puk code”
- “Change phones”
- “Want to recover account haven't used the lifeline service in 2 years but it's saying I have an active phone number”
Return/ Replace Question:
- “Replace my Qlink service bc of the changes that have happened”
- “I have a new phone and I need the IME number change”
- “Need to get a replacement phone”
Shipping and Delivery Question:
- “Haven't received my phone yet”
- “Can't get the phone to work”
- “See there's a tracking number”
Payments and Charges Question:
- “Make payment”
- “I. Was with yall for years but lately I have been with stand up wireless and I didn't ask to be charged I need to know why and my phone was stolen along with my pocket book so I need a new one (phone).and have my phone cut off so no one gets my from”
- “Discount service”
Website/ Application Question:
- “New application”
- “Trying to get my application done”
- “I need to get a phone I need to sign the application for a government assistant phone please”
Refund Question:
- “Refund of payment loan”
- “Refund”
- A refund for a pepper Serrano phone purchased thru you which doesn't work when took to Verizon & geek sqaud
Other Question:
- “Need another phone”
- “A referral for a friend”
- “Free phone”
Compare Q Link Wireless Customer Service To
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