Contact Q Link Wireless Customer Service
Q Link Wireless Phone Numbers and Emails
Toll-Free Number:
-
(855) 754-6543
Customer Service:
-
(888) 505-7678Coverage
Accounting/ Billing:
-
(305) 260-6232Activation (Test Call)
Q Link Wireless Emails:
Customer Service
Legal
Subpoena Compliance Department
Contact Information
Q Link Wireless Website:
Q Link Wireless Help Center:
Corporate Office Address:
Q Link Wireless, LLC
499 E. Sheridan St., Ste 200
Dania,
Florida
33004
United States
Other Info (opening hours):
Hours (EST):
Monday - Friday: 8:00am - 12:00am
Saturday - Sunday: 8:00am - 8:00pm
Fax:
+1(855) 837-5465
How Good is Q Link Wireless's Customer Service?
Summary of Q Link Wireless Customer Service Calls
10.7K
TOTAL
CALLS
CALLS
05:49
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Q Link Wireless?
Cards Question:
- “I need a new sim card i had to buy anew unlocked smart phone because mine was lost or stolen”
- “My sim card was stolen from me”
- “Phone and sim card not working”
Product/ Service Question:
- “I swapped provider from SafeLink to Qlink but it's saying now that I have no internet access over my service has been disconnected but I still have my number and I can send regular text messages”
- “Can't connect to the internet”
- “My phone not working and I don't have access to my email”
Request for Information Question:
- “Checking on status of my new phone”
- “To check if someone unauthorized made an account under my identity”
- “Questions about services”
Activation/ Cancellation Question:
- “Activate phone and send information in for my application that I am approved for! Need a replacement tablet mine got stolen also.”
- “Cancel service”
- “Unlock my phone and activate my SIM card”
Staff Question:
- “My phone isn't getting service”
- “My phone number isn't recognized by your services and my old number is still attached to my new number”
- “Customer service”
Shipping and Delivery Question:
- “I have not received my phone”
- “Need to no why I didn't get my same phone number”
- “I didn't receive the phone or tablet yet”
Account Question:
- “Reset password”
- “Change phonenumber”
- “Change phones”
Return/ Replace Question:
- “To change my phone”
- “I need a return mailing slip”
- “Replacement Sim card”
Website/ Application Question:
- “Disenroll application”
- “Ebb application ID number”
- “Need the application number”
Payments and Charges Question:
- “Fraud”
- “They sent me about the phone that I have through them but it will not keep a charge for me to turn it on and I payed for the through Q link that's why I'McAllen be you want to text that my email so yes it ex exists. Seems like you have a problem wit”
- “A fraudulent account was put into my name”
Refund Question:
- “Refund”
- A refund for a pepper Serrano phone purchased thru you which doesn't work when took to Verizon & geek sqaud
- “To get my money back”
Other Question:
- “Esims”
- “I want a free tablet”
- “Need a new phone”
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Q Link Wireless