Anonymous
map-marker Seymour, Connecticut

Provider missing

I cant make calls says I need unable to make calls need provider indolence working link not working can connect phone
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Anonymous
map-marker Panorama City, California

When will you send my Sim card

After on hold for more than 25 min 3 times I still not get help on line I found answer my self then when I got hold of some one and they took care of it
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Anonymous
map-marker Columbus, Ohio

Request my account number and transfer number

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I recently switch to Safelink, I been trying to talk to some one at qlink about getting my account number and transfer number so I can keep my same number. I waited for 4 hours couple days ago in hold waiting for someone to answer so I could explain what I needed,after my fourth hour of being on hold it hung up on me
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User's recommendation: I liked qlink, I had an old cell that was acting up and needed a new one, couldn't afford one, that's why I switched to Safelink cause I got a free cellphone with my service. . I couldn't afford to buy One. I loved w link, I just needed a new cell and had no money to buy one. Now I just need my account number and transfer number so I can keep my old number. Thanks

Florence B Zgz

Connecting to network

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No help to resolve issue auto system useless if u have to call from ur phone wants u to reset power off and on while staying connected on call
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Preferred solution: Help

Audie Bdk
map-marker Oklahoma City, Oklahoma

Renew ACP

I've tried contacting qlink several times in the past few weeks because according to these texts I'm receiving I need to renew my ACP. Rumor is that ACP is about to run out therefore do I or don't I renew it? I've tried to just go ahead and renew it but for unknown reasons it's marking me as a new recipient. Hints why I'm in need of getting into contact with Qlink
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Anonymous
map-marker Albuquerque, New Mexico

I didn’t request the newsletter.

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Why am I getting this newsletter when I didnt request the newsletter. Baaaaam aaaaa You are a pain in the *** Leave me along.
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Patrice H Mda

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Verified Reviewer

Someone will speak with you

My lawyer will be getting in touch, I can't speak anymore n,nnnnnjjjjhgtrrhjjhhgddghgffttyjjjjiiiiytrdddsdfggghjkkgffghgcdhkknvddfigwety7ewetygfhopkhcbkgaetdfjlffibcsfuueqwetty88 r 3689ug oxidizes yuutty7yy7uyrsghjjiitt6yty7uihgguuuuuioijjcfftgyhgs did yip0ppp9jjipojhhhhffttfreeeeer yyggggghjkkhh...,...that's your hundred and that's worth my son
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Loss:
$1
Cons:
  • Non

Preferred solution: Yes and no, you deserve my son and my time but you need be aware of what you have cause him

User's recommendation: Never

Davidlee Vad

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Verified Reviewer
| map-marker Minneapolis, Minnesota

No internet

Qlink shut me off the internet totally just after 3 days..& all they did was try & sell me a phone plan...
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User's recommendation: Don't waste your time

Tashara B Fwv

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Verified Reviewer

Sims card

I dont need a new sims card I have one already and my phone is working whats going on I dont need a new sims card shipped
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Shel b Eor

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Verified Reviewer

Too many spam and bot calls per day

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I switched my ACP from Assurance Wireless to Qlink because the phones Assurance have kept going out and they would not replace it. Long story short QLink told me if I bring my on number, I will get a Amazon gift card. Well, that was a lie. The only thing I got is 80 spam or bot calls a day and nights too. I never had this problem before until i switched to QLink. I am using the same number I had with Assurance. I had this same number for 2 years now I have to get a new number and company. Thanks for nothing only a headache from so many fake calls.
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Pros:
  • Free phone if qualify
  • Quality assurrance if you can contact them
Cons:
  • Too many spam calls
  • Too many bot calls

Preferred solution: new phone number that is not linked to spam or bot calls

User's recommendation: If you on ACP or Lifeline program stay away from Qlink unless you like spam and bot calls on a regular all day and Nite

Anonymous
map-marker Paragould, Arkansas

Phone not working stuck in sos mode

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My phone was canceled for the 3rd time in a year. I dont know why. They did turn it back on this time, I dont know why, but I told them I have to have it to reach my drs. And hospital. I cant change nos. Or be without it.
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User's recommendation: The company is going to have to do better

Blakeleigh Iwc

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Verified Reviewer
| map-marker Canton, Ohio

I get a message from Qlinks wireless and said they were pissed didn’t call but text and said they r *** I was on the phone for almost an hour and then they were supposed to call me back but didn’t th

I called Qlinks wireless and was on the phone for an hour and they said they were supposed to call me back but didnt text instead and they said they were *** thats bad business. Wow its not my fault and they were very rude to say that to me and Im a customer please have the manager call me back asap (234)364**** Tammy Beegle
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User's recommendation: I wouldn’t refer anyone to Qlinks wireless if they are going to cuz at people

Anonymous
map-marker El Cajon, California

Horrible Service

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Service has been out for several customers across the country for days. When you call for help, you have to go through a useless computer troubleshooter. When you finally get a human for help, they hang up on you.
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Chrystal K Rue

Lost SIM card

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Have misplaced my phone somewhere and not sure were or what has happened so I need to replace it.,,,
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Preferred solution: SIM card replacement

Sarae Vcr
map-marker London, Kentucky

I'm on the lifeline and I'm supposed to get my *** data unlimited you do this every *** month

I need to speak to someone about my services that youre not letting me have thats already been paid for
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